《IPCC V200R001C80SPC700 Agent Gateway开发指南》获取指定技能队列排队总人数问题

举报
wangshicheng 发表于 2019/12/09 16:21:37 2019/12/09
【摘要】 【问题简要】签入后调用获取指定技能队列排队总人数接口,返回没有权限访问【期望解决时间】2019-12-09【问题现象描述】按照《IPCC V200R001C80SPC700 Agent Gateway开发指南》文档开发签入后调用获取指定技能队列排队总人数,配置工号角色为质检员,技能组为95,调签入接口成功,返回如下json1,用该工号调获取指定技能队列排队总人数,返回没权限访问,返回如下js...

【问题简要】签入后调用获取指定技能队列排队总人数接口,返回没有权限访问

【期望解决时间】2019-12-09

【问题现象描述】按照《IPCC V200R001C80SPC700 Agent Gateway开发指南》文档开发签入后调用获取指定技能队列排队总人数,配置工号角色为质检员,技能组为95,调签入接口成功,返回如下json1,用该工号调获取指定技能队列排队总人数,返回没权限访问,返回如下json2:

json1:

{

    "message": "",

    "retcode": "0",

    "result": {

        "sipport": "5060",

        "vdnid": 2,

        "statisticlist": [

            {

                "vdnId": null,

                "infoType": "currentCallTalkTime",

                "displaySwitch": "OFF"

            },

            {

                "vdnId": null,

                "infoType": "callAnswerNumbers",

                "displaySwitch": "OFF"

            },

            {

                "vdnId": null,

                "infoType": "textChatAnswerNumbers",

                "displaySwitch": "OFF"

            },

            {

                "vdnId": null,

                "infoType": "workStatusTime",

                "displaySwitch": "OFF"

            },

            {

                "vdnId": null,

                "infoType": "todayCallNumbers",

                "displaySwitch": "OFF"

            },

            {

                "vdnId": null,

                "infoType": "todayTalkTime",

                "displaySwitch": "OFF"

            },

            {

                "vdnId": null,

                "infoType": "todayAvgTalkTime",

                "displaySwitch": "OFF"

            },

            {

                "vdnId": null,

                "infoType": "employeeFlag",

                "displaySwitch": ""

            },

            {

                "vdnId": null,

                "infoType": "employeeName",

                "displaySwitch": ""

            },

            {

                "vdnId": null,

                "infoType": "phoneNo",

                "displaySwitch": ""

            },

            {

                "vdnId": null,

                "infoType": "employeeNo",

                "displaySwitch": ""

            },

            {

                "vdnId": null,

                "infoType": "employeeType",

                "displaySwitch": ""

            },

            {

                "vdnId": null,

                "infoType": "queryType",

                "displaySwitch": ""

            },

            {

                "vdnId": null,

                "infoType": "identifyCardNo",

                "displaySwitch": ""

            },

            {

                "vdnId": null,

                "infoType": "country",

                "displaySwitch": ""

            },

            {

                "vdnId": null,

                "infoType": "mobileNo",

                "displaySwitch": ""

            },

            {

                "vdnId": null,

                "infoType": "param1",

                "displaySwitch": ""

            },

            {

                "vdnId": null,

                "infoType": "param2",

                "displaySwitch": ""

            },

            {

                "vdnId": null,

                "infoType": "param3",

                "displaySwitch": ""

            },

            {

                "vdnId": null,

                "infoType": "param4",

                "displaySwitch": ""

            },

            {

                "vdnId": null,

                "infoType": "param5",

                "displaySwitch": ""

            },

            {

                "vdnId": null,

                "infoType": "param6",

                "displaySwitch": ""

            },

            {

                "vdnId": null,

                "infoType": "param7",

                "displaySwitch": ""

            },

            {

                "vdnId": null,

                "infoType": "param8",

                "displaySwitch": ""

            }

        ],

        "workno": "12666",

        "loginconfiglist": [

            {

                "vdnId": null,

                "loginType": "capScreen",

                "loginValue": "0"

            },

            {

                "vdnId": null,

                "loginType": "softphoneFlag",

                "loginValue": ""

            },

            {

                "vdnId": null,

                "loginType": "loginType",

                "loginValue": "default"

            },

            {

                "vdnId": null,

                "loginType": "automaticLogin",

                "loginValue": "OFF"

            },

            {

                "vdnId": null,

                "loginType": "screenshotControl",

                "loginValue": "default"

            },

            {

                "vdnId": null,

                "loginType": "threeReleaseDropAll",

                "loginValue": "OFF"

            },

            {

                "vdnId": null,

                "loginType": "inboundRing",

                "loginValue": "OFF"

            },

            {

                "vdnId": null,

                "loginType": "outboundRing",

                "loginValue": "OFF"

            },

            {

                "vdnId": null,

                "loginType": "innerOpenEyeCodec",

                "loginValue": "0,4,8,18"

            },

            {

                "vdnId": null,

                "loginType": "textchatRemindFlag",

                "loginValue": "OFF"

            }

        ],

        "sipip": "10.166.37.64",

        "mediatype": "TFF"

    }

}

json2:


{

    "retcode": "000-003",

    "message": "no right to invite resouce",

    "result": ""

}

请问是什么原因呢?


【声明】本内容来自华为云开发者社区博主,不代表华为云及华为云开发者社区的观点和立场。转载时必须标注文章的来源(华为云社区)、文章链接、文章作者等基本信息,否则作者和本社区有权追究责任。如果您发现本社区中有涉嫌抄袭的内容,欢迎发送邮件进行举报,并提供相关证据,一经查实,本社区将立刻删除涉嫌侵权内容,举报邮箱: cloudbbs@huaweicloud.com
  • 点赞
  • 收藏
  • 关注作者

评论(0)

0/1000
抱歉,系统识别当前为高风险访问,暂不支持该操作

全部回复

上滑加载中

设置昵称

在此一键设置昵称,即可参与社区互动!

*长度不超过10个汉字或20个英文字符,设置后3个月内不可修改。

*长度不超过10个汉字或20个英文字符,设置后3个月内不可修改。